We do our best to get your order out the door quickly! In-stock items typically ship within 1–3 business days (Monday through Friday, excluding holidays). Once your package is on the way, here’s what to expect:. If you’re ordering from outside the co
Yes, we do! We’re proud to ship worldwide, so you can experience Paka wherever you call home. Once you enter your shipping address at checkout, you’ll be able to see the shipping costs before placing your order. Please note that depending on your cou
Yes, we do! That said, our system sometimes has trouble recognizing APO box addresses after an order is placed. If you notice a delay or haven’t received a shipping update, feel free to reach out to us here—we’re happy to help. In-stock items typical
Yes! We offer free shipping on all US orders over $150 (excluding Alaska and Hawaii), plus free returns and exchanges to make sure you love what you get. If you're ordering internationally, shipping costs may vary based on your location and will be s
If your tracking hasn’t updated in a while, don’t worry just yet. Carriers like USPS sometimes experience delays in updating their systems, which can make it look like your package isn’t moving when it actually is. We recommend checking your tracking
If your tracking shows a delay or an incorrect destination, please let us know right away via email. While USPS determines the delivery routes, we’ll do everything we can to help get your order to you as quickly as possible. If the package seems stuc
We’re so sorry your package was returned due to an incorrect address. If this happens, just send us your updated shipping address, and we’ll get your order moving again. If the item you originally ordered is no longer available, we’ll be happy to cha
We’re really sorry to hear that your order might be lost or stolen. If you think this has happened, please reach out to us as soon as possible. We’ll work with you to track down your package or help resolve the issue. If your package was marked as de