What if my package is delayed or sent to the wrong location?Updated 2 hours ago

If your tracking shows a delay or an incorrect destination, please let us know right away via email. While USPS determines the delivery routes, we’ll do everything we can to help get your order to you as quickly as possible.

If the package seems stuck, we typically need to wait 15 days from the last tracking update before we can file a missing package claim. Rest assured, we’re here to support you throughout the process!