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In an effort to reduce landfill waste, we do not provide a return label or packing slip in your shipment. But we’ve made it easy to process your return/exchange online!. Apparel:. We offer free returns and exchanges within 30 days, no questions asked
Right now, returns need to be shipped separately if they have different order numbers. Each return label is linked to a specific order, so combining them can cause delays in processing. Thanks for your understanding—we’re here if you need help with t
Instant Exchange Option:. We're excited to now offer Instant Exchanges! If you’d like to receive your exchange item immediately, choose the Instant Exchange option during your return process. With this option, your new item will be shipped out before
Once you drop off your return, please allow up to three weeks for it to be delivered and processed at our distribution center. After we process it, your refund will be initiated. From there, it usually takes 3–5 business days to show up in your accou
Great question! Sometimes return packages are marked as “Delivered” before they’ve actually been received or processed by our distribution denter. After you drop your return off with USPS, please allow up to three weeks for the full process—including
If your refund looks a little lower than expected, it may be because a discount was applied to your original order. For example, if you purchased an item during a promotional sale like Black Friday, your refund will reflect the sale price, not the or
We totally get wanting to swap for something you’ve had your eye on—but unfortunately, we’re unable to process exchanges for items that are currently out of stock. Here’s what we recommend:. We’ll be cheering you on from the sidelines when that “back
Our socks are built for comfort, softness, and durability—but we know even the best pairs can wear out with enough adventuring. If your favorites has seen better days, we’ve got you covered. We’ll replace them for free through our Lifetime Sock Warra
In an effort to reduce landfill waste, we do not provide a return label or packing slip in your shipment. But we’ve made it easy to process your return/exchange online!. Apparel:. We offer free returns and exchanges within 30 days, no questions asked