Your gift card never expires, so you can use it whenever you're ready. If you're waiting on something to come back in stock, feel free to hang onto it until the timing feels right. If you have any other questions, we’re always here to help.

Your gift card never expires, so you can use it whenever you&apos;re ready. If you&apos;re waiting on something to come back in stock, feel free to hang onto it until the timing feels right.If you have any other questions, we&#x2019;re always <a href="https://paka-frequently-asked-questions.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer">here</a> to help.

Will my gift card expire?

Yes, we will be celebrating BFCM. While we’re not sharing full details just yet, we can tease that there may be an early access moment for our community...something we've never done before!. If you’d like first access and the inside scoop before anyt

Yes, we will be celebrating BFCM. While we&#x2019;re not sharing full details just yet, we can tease that there may be an early access moment for our community...something we&apos;ve never done before!If you&#x2019;d like first access and the inside scoop before anything goes public, we highly recommend signing up for our newsletter (<a href="https://www.pakaapparel.com/" target="_blank" rel="noopener noreferrer">located at the footer of our website</a>). &#xA0;That&#x2019;s where all early details and special access will be shared first.We can&#x2019;t wait to share more soon and we&#x2019;re so glad you&#x2019;re here with us for it. &#x1F49B;

Will you be having a Black Friday / Cyber Monday sale?

We’re so sorry if the 3 for 30% off promotion isn’t showing up the way you expected. We know that can take the excitement out of checkout, and we’re happy to help you sort it out. Here are a few things to double check first:. • Make sure there are at

We&#x2019;re so sorry if the 3 for 30% off promotion isn&#x2019;t showing up the way you expected. We know that can take the excitement out of checkout, and we&#x2019;re happy to help you sort it out.Here are a few things to double check first:&#x2022; Make sure there are at least&#xA0;3 qualifying items in your cart &#x2022; Confirm the items are not part of any excluded categories &#x2022; Check that no other promo codes are applied, as discounts cannot be combined &#x2022; Try refreshing your browser or opening a new window, as cached carts can occasionally cause hiccupsItems currently excluded from the 3 for 30% promotion include:&#xA0;The Heritage Collection, Socks, Bracelets, Outerwear, Multipack/bundles, and Gift Cards If everything looks right and the discount still isn&#x2019;t applying, please reach out to our Customer Happiness team with your order number and a screenshot of your cart or checkout page. We&#x2019;ll take a closer look and make sure everything is working as it should.Thank you so much for your patience and for shopping with us. We&#x2019;re really glad you&#x2019;re here &#x1F49B;

I’m having trouble with the 3 for 30% promotion. What should I do?

Still have questions? We're here for you!

Our team is available:
Monday–Friday: 6am to 5pm MT
Saturday–Sunday: 6am to 3pm MT

We aim to reply within 1–3 business days. Sending multiple tickets can slow things down, so we kindly ask that you submit just one. Thanks so much for your patience!

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