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I’m having trouble with the 3 for 30% promotion. What should I do?Updated 3 days ago

We’re so sorry if the promotion isn’t showing up the way you expected. We know that can be frustrating, especially when you’re excited to check out.

Here are a few quick things to double check first:

• Make sure there are at least 3 qualifying items in your cart
• Confirm the items are not part of any excluded categories, if exclusions apply
• Double check that no other discount codes are applied, since promotions cannot be combined
• Refresh your browser or try a new window, as cached carts can sometimes cause hiccups

If everything looks correct and the discount still isn’t applying, reach out to our Customer Happiness team with your order number and a screenshot of your cart or checkout page. We’ll be happy to review everything and help make it right if something didn’t apply as intended.

We’re so glad you’re shopping with us and truly appreciate your patience while we sort things out 💛

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