Product Care & Info

How do I wash my PAKA gear?

You can find care instructions right here, and most product pages also include specific washing info under the “Details” section. Based on customer feedback, we’re also beginning to add care labels to all of our items to make things even easier. If y

My item shrank.

Oh no! No need to worry—with the right care, you can often restore your garment. Make sure to wash it on a delicate cycle with cold water and then air dry or lay flat to dry. If it’s already shrunk, here’s a method to try:. 1. Fill a sink or tub with

My item has a stain.

Don't panic! You can often remove stains with a simple soak. Here’s what to do:. 1. Soak the garment in cold water with a splash of vinegar. 2. Press the water out and roll it between two towels to absorb excess moisture. 3. Air dry flat. We hope thi

How can I fix a snag or hole in my PAKA apparel?

We know how disappointing it can be to find a snag or small hole, especially in your favorite knit. The good news is that these are often easy to fix. For pulled yarns, you can gently pull the thread through from the inside and tie it off. We also re

Is shedding or pilling normal?

Yes, both are totally normal for natural fiber garments. A little shedding is expected when you first start wearing a woven alpaca piece and will lessen over time. Pilling can also happen with wear, especially in areas that see a lot of friction. A g

Can alpaca clothing be itchy and how can I make it more comfortable?

Sensitivity to alpaca can vary from person to person. While many find alpaca clothing incredibly soft and comfortable, others may feel a bit of itchiness. Unlike wool, alpaca fiber contains no lanolin, which makes it a great option for those with woo

What are PAKA's fabric blends? Are they 100% alpaca?

While alpaca fiber is incredibly soft, warm, and durable, garments made from 100% alpaca can lose their shape over time. But by blending alpaca with other natural or recycled fibers, we’re able to enhance its natural performance and give your gear be

Are any alpacas harmed when harvesting their fleece?

Thank you so much for asking and for caring about our alpacas! We take great pride in ensuring that our alpacas are treated with kindness. We partner with PACOMARCA, who follows the best practices for raising and shearing alpacas. The shearing proces