No worries—we’ve got you! If you’ve already placed your order and meant to use a discount code, contact our Customer Service Team here. As long as the code is still valid, we’ll apply it on our end and refund you the difference.
We’re here to help! Discount codes sometimes come with a few restrictions—some are only valid for certain products or collections, and only one code can be used per order. A few common hiccups to double-check:. If everything looks good on your end an
Our Alpackers move fast—once your order’s on its way, we’re not able to make changes or cancel it. But! If you haven’t received a shipping confirmation yet, there’s still time. Email us here and our team will get back to you within 24–48 hours. Most