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I’ve received an incorrect item.Updated a year ago

If one or more items from your order is incorrect:

1. Submit an Exchange online – click here to get started.

  • If the item is no longer in stock, choose an alternative or send us an email.

2. Select the reason ‘I received the wrong item’. 

3. Drop off your return at a USPS location. Please allow approximately three weeks for your return to be delivered, processed at our Distribution Center, and for your exchange order to ship out to you/for your refund to initiate. We would also love feedback about the error - Please send us an email to [email protected]

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