I’ve received an incorrect item.Updated a year ago
If one or more items from your order is incorrect:
1. Submit an Exchange online – click here to get started.
- If the item is no longer in stock, choose an alternative or send us an email.
2. Select the reason ‘I received the wrong item’.
3. Drop off your return at a USPS location. Please allow approximately three weeks for your return to be delivered, processed at our Distribution Center, and for your exchange order to ship out to you/for your refund to initiate. We would also love feedback about the error - Please send us an email to [email protected]