My return package shows Delivered, but I haven’t received my refund yet.Updated a year ago

Once your return package has reached our Distribution Center, it may be marked as ‘Delivered’, prior to arrival at our Distribution Center. A ‘Delivered’ scan does not always mean the return package has been received by our Distribution Center or has been processed yet for a refund.

After dropping your return off with USPS, please allow approximately three weeks for your return to be delivered, processed at our Distribution Center, and for your refund to be initiated.